Narra Health partners with MactanMed to close the loop on high-risk mental health care

“Mental health support doesn’t end with a therapy session. For some people, it needs to lead somewhere; somewhere clinical, immediate, and trustworthy. Now, it can.”

We are proud to announce our partnership with MactanMed, the first wholly owned hospital of Mount Grace Hospitals, Inc. and part of the UNILAB Group. This partnership does two things we believe matter deeply: it gives Narra Health a formal psychiatric referral pathway for high-risk users, and it opens Narra Health’s digital mental wellness platform to MactanMed’s corporate clients.

We are very excited to be bringing this level of holistic support to our country. It represents a more complete model of care, and one we have been working toward since we started.

The piece that’s been missing

What happens when therapy isn’t enough

Narra Health’s platform connects people with Narra Buddies (licensed psychologists), Narra Fitness (preventative wellbeing tools), and structured holistic support. For the vast majority of users, that is exactly what they need. But mental health exists on a spectrum, and there are moments when a person’s needs exceed what a digital platform and a psychologist can safely hold.

When that moment arrives, the question has always been: where does this person go next? Until now, that answer depended on what the user or their employer could figure out on their own. That is not good enough, and we know it.

“A referral without a destination is just a handoff into the unknown. We wanted something better for our users.”

Through our partnership with MactanMed, Narra Health now has a formal channel. When a licensed psychologist on our platform identifies a user as high-risk and in need of psychiatric or medical intervention, we can facilitate a coordinated referral directly to MactanMed’s clinical team. The pathway is clear. The user does not fall through the gap.

For HR leaders and business owners

Your employees can now access Narra Health through MactanMed

If your organization is already part of MactanMed’s corporate health network, Narra Health is now available to you. Upon request, your employees and their families can gain access to our full digital mental wellness platform, online, from anywhere in the Philippines.

  • Unlimited therapy sessions with licensed Philippine psychologists, with no session caps*
  • A dedicated Narra Buddy, an assigned psychologist who gets to know your employee over time
  • Psychoeducational workshops and group wellbeing programs for teams
  • Chill and Chat peer support groups for ongoing connection
  • Narra Fitness, the gym for your mind, with 100+ self-directed preventative wellbeing activities in Tagalog and English
  • A formal psychiatric referral pathway to MactanMed when clinical escalation is needed

For HR leaders, this partnership means you can offer mental health benefits with a genuine clinical safety net built in. Not just an app. Not just a helpline. A complete pathway from early support all the way to psychiatric care, if it ever comes to that.

As always, we’ve got your back!

Ingat,

Karina Garcia

Co-founder & CEO 

Narra Health PTE.LTD

*The frequency, duration, and continuation of sessions shall be determined solely by the independent licensed psychologist, based on professional judgment and clinical appropriateness, subject to availability and fair-use principles. Narra Health does not guarantee session availability or frequency.

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